> For the complete documentation index, see [llms.txt](https://docs.zapi.tools/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zapi.tools/interface/acoes-rapidas.md).

# Ações rápidas

Estsa função permite disparar respostas rápidas pré definidas e fluxos dentro de uma conversa de forma rápida para agilizar o atendimento manual, substituindo tradicionais extensões de atendimento.

Para abrir o menu de ações rápidas, clique no botão de raio no topo de um chamado em atendimento.

<figure><img src="/files/ak6bPcR0KFQz2tAePweQ" alt=""><figcaption></figcaption></figure>

1. **Mensagens rápidas/Fluxos:** Alterna entre a lista de fluxos ou mensagens rápidas.
2. **Filtros**: Permite filtrar mensagens rápidas entre mensagens de texto, áudios, imagens, stickers, etc.
3. **Lista de mensagens/fluxos**: Mostra todos as mensagens rápidas e fluxos da conta.
4. **Fixar/Movimentar:** Permite arrastar o menu para uma posição diferente.
5. **Fechar**: Fecha o menu de ações rápidas.

<figure><img src="/files/RiLAYNVLWOJB5PpZZIWA" alt=""><figcaption></figcaption></figure>


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